Thank you for shopping at RedLine Performance! We are committed to ensuring a seamless shopping experience, including reliable and timely delivery of your orders. Please read our Shipping Policy to understand the details of our shipping process.
1. Order Processing:
All orders placed on our website before [time] [time zone] on business days (Monday to Friday, excluding holidays) will be processed on the same day. Orders placed after [time] [time zone] or on weekends/holidays will be processed on the next business day.
2. Shipping Methods:
We offer a variety of shipping options to meet your needs. During the checkout process, you can choose from available shipping methods, including standard, expedited, and overnight delivery. The estimated delivery time and cost will be displayed based on your selected shipping method and destination.
3. Shipping Charges:
Shipping charges are calculated based on the selected shipping method, package weight, destination, and order total. Any applicable shipping fees will be displayed during the checkout process before you finalize your order.
4. Order Tracking:
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to track your package's journey. Please allow up to 24 hours for the tracking information to be updated in the carrier's system.
5. Shipping Locations:
We currently offer shipping to addresses within [list of countries/regions you ship to]. Unfortunately, we do not offer international shipping outside of these areas at this time.
6. Delivery Timeframes:
The estimated delivery time varies depending on the shipping method you select and your location. Please refer to the estimated delivery timeframe provided during the checkout process. Please note that unforeseen circumstances, such as weather delays or carrier issues, may impact delivery times.
7. Order Modifications:
If you need to make changes to your shipping address or other order details after placing an order, please contact our customer support as soon as possible. We will do our best to accommodate your request, but changes may not always be possible if the order has already been processed or shipped.
8. Undeliverable Packages:
In the event that a package is deemed undeliverable due to incorrect or incomplete address information provided by the customer, refusal of the package, or multiple failed delivery attempts, the customer will be responsible for any additional shipping charges incurred to reship the package.
9. Lost or Damaged Packages:
While we strive to ensure that your order reaches you in perfect condition, we understand that issues like lost or damaged packages can occur. If your package is lost or arrives damaged, please contact our customer support, and we will initiate an investigation with the carrier to resolve the issue.
10. Shipping Holidays:
Our shipping services may be affected by certain holidays or events. Please refer to our website or contact customer support to inquire about any potential shipping disruptions around major holidays.
If you have any further questions or concerns about our shipping policy, please don't hesitate to contact our customer support team at [customer support email/phone number].
RedLine Performance reserves the right to update this Shipping Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.
Thank you for choosing RedLine Performance for your shopping needs!
